Where the mountains meet the sea

Jj French Gites

Terms & conditions

Terms and Conditions for Property Rental

1. Holiday Price - The price quoted is guaranteed for the agreed period, on receipt of your deposit of 30% of your total invoice value. This deposit is non-refundable and therefore we strongly recommend you insure your holiday as soon as you confirm your booking. The balance of your invoice (70% of the total holiday cost) is due 8 weeks prior to arrival. Payment can either be by sterling cheque payable to Mr Andrew Frith or it can be made by bank transfer, either sterling or Euros. Our bank details are available on request if you prefer this method. The holiday price includes bedding, (sheets, pillow case, light duvets) and bath towels, swimming pool towels. The holiday is based on accommodation only, no provisions or cleaning materials are included. We are able to provide a basic package of provisions, please contact us for details.

2. Returnable Breakage Deposit - A breakage deposit of £100 will be asked on reservation, which will be banked and held as security. This will be returned to you within 10 days of your departure less the cost of any breakages, damages and electricity charges incurred if applicable.

3. Care of the Gites - You are responsible for any breakages, damages or loss to the property and all the amenities provide, and for leaving it in good order and in clean condition. The gîte will be clean on arrival and it should be left that way on departure. Should the gîte not be left clean, cleaning costs will be deducted from your deposit. If you or any of your party commits any serious abuse or damage to the property or any of its amenities, we reserve the right to treat your holiday as cancelled, and require you to leave the property immediately without any compensation.

4. Electricity & Gas Charges - Inclusive in the holiday price during May/June/July/August/September but for other times electricity for each gîte will be charged depending on the property. All gas charges for cooking are included in your holiday price. In the event of cold weather, heaters are provided but not fuel.

5. Arrival/Departure times – Arrivals and departures on Saturdays only. Arrival must be after 4pm but no later than 10pm and departure before 10am, or by prior arrangement.

6. Cancellation by you - As stated in Point 1, the deposit is non-refundable, but should the holiday be cancelled less than 8 weeks prior to arrival, the full 100% of cost less breakage deposit is to be paid. Provided cancellation is unavoidable, these costs should be recovered by your personal travel insurance. We strongly recommend that insurance be taken out to protect against unavoidable cancellation, accident, illness or injury, or breakdown to your vehicle on a self-drive holiday.

7. Sleeping Capacity - This must be agreed on booking to enable us to provide the accommodation most suitable for your needs. Under no circumstances is the maximum number of occupants indicated on booking to be exceeded, should this occur then either a surcharge of £300 per week per additional person will be required on arrival, or we reserve the right to refuse admission to the property of any of your party in excess of the agreed number.

8. Amenities – Every care is taken to ensure that all the information is as accurate as possible, but there may be instances where facilities or features described have to be altered or withdrawn. There may be rare occasions when for reasons beyond our control a property has to be withdrawn. In such cases we will offer to find similar alternative accommodation where possible, and if this is not possible or acceptable, all payments received will be refunded.

9. Use of the pool and gardens/safety – The use of the swimming pool, which is unsupervised, is entirely at your own risk. Parents agree to ensure children are supervised at all times. The gardens, and all other facilities are also not supervised and similarly use of these facilities is entirely at your own risk. We take the issue of your safety very seriously – every property is equipped with smoke alarm, fire extinguisher, fire blanket and, where appropriate, carbon monoxide detector. However The Frith's cannot be held responsible for any accidents on the property resulting from improper use of the pool or other facilities. I, the undersigned, hereby waive all claim or claims of whatsoever cause or nature, whether being of a negligent nature or not, or loss however so arising, against the owners of Polfages which I and on behalf of my spouse/partner/children, minor and adult, relatives, and/or any person accompanying me might have arising out of harm, injury, death or loss of property suffered whilst on the premises at Polfages and whether arising from any act of commission or omission on the part of those hereby indemnified.